Privacy Policy
Effective Date: August 14, 2026 | Top Movers Co (A TCE Group Company)
At Top Movers Co ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (topmoversco.com), request a moving quote, or communicate with us via text messaging (SMS), phone, or email.
1. Information We Collect
We collect personal information that you voluntarily provide to us when requesting a moving estimate or communicating with our team. This includes:
- Contact Information: Full Name, Email Address, and Mobile Phone Number.
- Relocation Details: Pickup Address/City/ZIP, Destination Address/City/ZIP, Move Size (bedroom/office count), and Target Move Date.
- Communication Data: SMS text message records, email correspondence, and customer service inquiries.
2. How We Use Your Information
We use the collected information solely for legitimate business purposes, including:
- Calculating accurate, binding moving quotes and rate estimates.
- Scheduling, coordinating, and executing local, long-distance, and commercial moving services.
- Sending account updates, appointment confirmations, driver arrival notifications, and service alerts via SMS and email.
- Responding to customer support inquiries and managing your booking.
3. Mobile & Text Messaging (SMS) Privacy Policy
Strict Mobile Data Protection Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
We maintain strict privacy controls over your text messaging opt-in status and phone number details. Text messaging opt-in data is strictly used for communications between Top Movers Co and you.
4. Text Messaging (SMS) Opt-In & Opt-Out Terms
By providing your phone number on our website forms or booking requests, you expressly consent to receive text messages (SMS) from Top Movers Co regarding moving quotes, service updates, and scheduling notifications.
- Message Frequency: Message frequency varies based on active quotes and moving service requests.
- Message Rates: Standard message and data rates may apply depending on your mobile carrier.
- Opt-Out Instructions: You can unsubscribe at any time by replying STOP to any SMS received from Top Movers Co, or by texting STOP to (470) 637-0909.
- Help Instructions: Text HELP for assistance or contact support at (470) 637-0909.
5. Information Sharing and Disclosure
We do not sell, rent, trade, or lease your personal information to third parties. We may disclose your information only in the following limited circumstances:
- Service Fulfillment Partners: Operational dispatch personnel strictly for executing your contracted move. (Excludes SMS consent data).
- Legal Requirements: If required by law, subpoena, or law enforcement regulation.
6. Data Security
We implement industry-standard technical and organizational security measures (including SSL encryption and secure serverless backend storage) to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Top Movers Co
Atlanta, GA
Phone: (470) 637-0909
Email: info@movemakers.com
Licensing: DOT #394021 · FMCSA · GA PSC